LP could not login cpanel IP filtered by firewall

My Dear Friends in LP:

Thanks to read this ticket.

Thanks very much to reply and solved my latest ticket (Ticket #2189085:Is my hosting ok? I could not login my cpanel…..you tell me that my IP address had been filtered in the server’s Firewall rules.)

And now I can login my hosting cpanel,THANK YOU again for your great help!

But alas, one of my friend tell me she cound not open my site (www.aneave.com ) which I can open.
Has her IP address been filtered in the server’s Firewall rules?Or What is the matter?

THANK YOU FOR YOUR HELP!

yours feilong.org

from China

Last time I can not login to my cpanel through either https://good.lunarbreeze.com:2083

And my website www.aneave.com can not be opened.FTP,too.

I have dedicated IP,and this is my hosting info below,

primary domain: aneave.com
user:***
password:******ABCD

my email is,
abcde@yahoo.cn

And here is Attachment image: tracert-aneavecom.jpg

Is my hosting ok ? What is the matter?

THANK YOU FOR YOUR HELP!

yours feilong.org

from China

Response by Lehel Csiki created Mar 04, 2011 at 03:13 PM

Hello,

We went ahead and investigates this issue, we have indeed found your IP address filtered in the server’s Firewall rules, due to possible high number of connections.
You IP address was unblocked, as such you should now be able to reach all services on the server. We apologize for any inconvenience.

If you have any more questions, please don’t hesitate to ask us, we will be happy to answer them. Please feel free to contact us for further help.

Thank you for contacting lunar pages support team.

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